Guest accounts
Guest accounts in your clients' tenants, with an owner and an end date
A guest account is quick to invite: a supplier who needs to see a Teams channel, a consultant for a project. It almost never goes away again. After a few years your client's tenant holds dozens of guests, and nobody remembers why they are there.
The short answer
Guest accounts in Microsoft Entra ID often stay around after the collaboration has ended, because they do not come from HR and nobody is responsible for them. Joinly brings guest accounts into the same lifecycle as employees: every guest account gets an owner, a reason and a required end date, and expires automatically if it is not extended. Per client you see all external users in one overview.
Why guest accounts linger
An employee arrives and leaves through HR. A guest arrives through an invitation, often from someone who never thinks about it again. There is no end date, no owner and no moment when anyone asks whether it is still needed.
For your client, that means people from outside with access to Teams, files and sometimes applications, long after the project has finished.
Every guest an owner and an end date
In Joinly every guest account gets an owner, a reason and a required end date. Shortly before that date a reminder arrives, and if it is not extended, the account expires by itself. That way guests follow the same lifecycle as employees.
You pull in existing guests from Entra ID. Per client you see all external users in one overview, and which of them have no owner yet.
Guest accounts
Frequently asked questions
Why do guest accounts stay around in Entra ID?
Because they do not come from HR and nobody is responsible for them. There is no end date and no moment when anyone asks whether it is still needed.
How do you clean up guest accounts?
Give every guest account an owner, a reason and an end date. Whatever nobody needs any more is closed. With Joinly, guest accounts then expire by themselves if they are not extended.
Can Joinly invite guests too?
Yes. You can invite a guest from Joinly, with an owner and an end date from the start.
Can I see per client which external users there are?
Yes. Per client you see all external users in one overview, with their owner and end date.
- Joinly for MSPsFor an MSP, every joiner and leaver at a client is a ticket, a checklist and work that is hard to bill for. Joinly picks up those changes from your client's HR system and handles accounts, groups, licences and access automatically. For all your clients, from one login, with each client in its own environment.
- Cleaning up stale accountsAlmost every environment has accounts that no longer belong there: of people who left long ago, of a test that was never finished, of a connection nobody remembers. As long as they are there, they are a way in. This is how you find them, and how you make sure they do not come back.
- User access review per clientThe classic access review is an export sent round to managers who do not recognise the group names. What comes back is a column of ticks. With Joinly you review per client what is actually set up, next to what was intended, and for every difference you see where it comes from.
- Multi-tenant identity managementYou probably have tenant management sorted already. What most MSPs do not do from one place is keep track of who should have an account at each client. That is where Joinly sits alongside your existing tooling.
Account management for your clients as a standard service?
In an introduction we walk through how Joinly would work for your clients: which HR systems, which environments and where you want to start. We agree the terms of a partnership in the same conversation.
Book an introduction