Source system
Complete automation of user management
TOPdesk integration via Joinly
The TOPdesk integration created by Joinly makes it easy to manage users and access rights based on HR and other source systems. With this integration, account and rights management is largely automated: changes in your source systems are directly leading in the application. This results in less manual work, better data quality, and a higher degree of control.
Schedule a demo- Automate your access management in TOPdesk
- A smooth joiner, mover leaver process
- Complete insight via Joinly
How does the integration with TOPdesk help you?
Automatic account management, including rights and roles and a lightning-fast onboarding.
Automatic account management
New employees receive the right access immediately. Departing employees are timely deactivated.
Less management burden
No more double entry work or loose mutations, everything runs through the source system.
Better data quality
Data from HR and other source systems is leading, eliminating errors and inconsistencies.
Faster onboarding
Employees can start working with the right rights from day one.
SSO integration with TOPdesk
With Joinly, you can easily set up Single Sign-On (SSO) with TOPdesk
Learn more about the SSO integration
Your HR software/identity provider
Employee is created
As soon as a new employee is created in your HR system, they are automatically created in all your business applications by Joinly. This way, the account is automatically issued and created for the new employee.
Employee data is modified
Joinly retrieves the modified data from your HR system and synchronizes all changes to your linked business software.
Employee changes position and/or department
A position change may affect the rights the employee has access to. The position change is automatically retrieved by Joinly and synchronized to your business software.
Employee leaves the company
When an employee leaves the company, they are automatically deactivated by Joinly so that rights from applications are revoked and accounts are deactivated.
More about integrating with TOPdesk
What is TOPdesk
TOPdesk is a leading service management solution that helps organizations structure and automate their service processes. The platform supports IT, facilities, and HR departments with one central place for notifications, requests, and changes. This allows teams to collaborate more efficiently, makes processes more transparent, and increases the satisfaction of employees and customers. TOPdesk is available as a SaaS solution, relieving organizations of all concerns about hosting and infrastructure.
Why is a TOPdesk integration useful?
For a smooth flow of service processes, you want users to always be directly available in TOPdesk with the right rights. At the same time, it is important that accounts are adjusted or closed in a timely manner to minimize risks. By integrating TOPdesk with your source systems via Joinly, users and authorizations are automatically managed. This prevents errors, saves time, and ensures a safe and reliable process.
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