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Joinly by KoppelHet

Source system

Complete automation of user management

SSO integration for TOPdesk via Joinly

With Joinly, you can easily set up Single Sign-On (SSO) between TOPdesk and Microsoft Entra ID (formerly Azure AD). This allows employees to log in securely and quickly with their corporate account, without separate passwords or extra login steps. Additionally, Joinly ensures provisioning via SCIM: new users are automatically created in the application, changes are implemented immediately, and departing employees are timely deactivated. This way, users are always present for SSO and their access rights are up-to-date.

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  • Automate your access management in TOPdesk
  • A smooth joiner, mover leaver process
  • Complete insight via Joinly

What does the SSO integration with TOPdesk help you?

We assist in setting up SSO and our Joinly application helps in automatically creating user accounts with the right rights and roles.

  • Employees use their familiar Microsoft login credentials.

    New employees get the right access immediately. Departing employees are timely deactivated.

  • More productivity

    No hassle with multiple passwords or extra logins.

  • Safety guaranteed

    Central management via Entra ID, including MFA and conditional access.

  • Automatic account management

    Thanks to SCIM provisioning, always the right users and rights in TOPdesk

Key features of the SSO integration with TOPdesk

  • SSO via Entra ID

    Seamless integration with Microsoft Entra for secure and fast access.

  • SCIM provisioning

    Automatic creation, updates, and offboarding of users.

  • Flexible setup

    Mapping of HR data to user fields in TOPdesk

  • Auditing & logging

    Complete insight into changes and access rights.

More about TOPdesk

What is TOPdesk
TOPdesk is a leading service management solution that helps organizations structure and automate their service processes. The platform supports IT, facilities, and HR departments with one central place for notifications, requests, and changes. This allows teams to collaborate more efficiently, makes processes more transparent, and increases the satisfaction of employees and customers. TOPdesk is available as a SaaS solution, relieving organizations of all concerns about hosting and infrastructure.



Why is a TOPdesk integration useful?
For a smooth flow of service processes, you want users to always be directly available in TOPdesk with the right rights. At the same time, it is important that accounts are adjusted or closed in a timely manner to minimize risks. By integrating TOPdesk with your source systems via Joinly, users and authorizations are automatically managed. This prevents errors, saves time, and ensures a safe and reliable process.

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